[Tp.backoffice] FW: Network Troubles -instabilities

[Moustafa Fouad]

Jacky

Previous we had around 724 sites with snags and this count decreased 230 resolved
You had did mistaken by remove those snags and add repetitive snags

I need same attached snags , with done status , you shall pick two columns


And then you must use same new files to upload this two column inside the new files sent by each WFM controller


All work shall be done Sunday JACKY




Thanks

From: Moustafa Fouad
Sent: Monday, June 7, 2021 9:38 PM
To: jean.jacques at tpmanagementsa.com; Jerry Riobuya <jerry.riobuya at talkpool.com>; tp.backoffice at tpmanagementsa.com; Ahmad Ghassani <ahmad.ghassani at talkpool.com>; carmil.dormenat at tpmanagementsa.com; eliphene.peterson at tpmanagementsa.com; christina.jeannot at tpmanagementsa.com
Cc: Christine Durosier <christine.durosier at talkpool.com>; Gerry Bolante <gerry.bolante at talkpool.com>; Bernard Yacoub <bernard.yacoub at talkpool.com>; richordson.normil <richordson.normil at tpmanagementsa.com>
Subject: Network Troubles -instabilities

Dear Power Managers

Kindly find snags in network and your assigned area required , daily activities planning and sites clearance certificates in order to close all issues on sites
you shall work closely with your teams to confirm root cause of issue and rectify the issue with GM or separate plans

back office team will work closely to ensure sites rectifications Done


Dear Ahmed & Gerry

>From claimed spares parts below , AC alternators , sensors , PC boards , ATS , mostly show lack of discipline from Field Team
Please we need to change spare parts request procedure to start by Power manager for all zones instead of Technicians


Row Labels
Count of Comments
Count of Status done
pending
Ahmed
244
106
138
Jerry Riobouya
154
27
127
Osmy Azat
193
65
128
Yves Carmile
135
36
99
Grand Total
726
234


Count of faulty starter batteries , missing ( starter battery form shall be filled for the request )

Count of Site ID
Power manager
Missing Starter battery
starter battery faulty
stater battery stolen
Grand Total
Ahmad
4
29
33
Jerry Riobouya
14
68
82
Osmy Azat
16
41
57
Yves Carmile
34
29
1
64
Grand Total
68
167
1
236

Count of faulty PC boards , engines can be broken any time

PC Board Status
Faulty
Row Labels
Count of Site ID
Ahmad
47
Jerry Riobouya
37
Osmy Azat
42
Yves Carmile
35
Grand Total
161


Count of faulty spare parts per power manager


Power manager
Count of Leak oil, seals
Count of Radiator
Count of Oil sensor
Count of ATS trouble shouting
Count of Radiator Cap
Count of solenoid
Count of DC alternator
Count of Water sensor
Count of Rectifier
Count of Hose
Count of AVR
Ahmed
67
54
11
2
23
9
5
5
1
Jerry Riobouya
39
20
2
19
6
9
7
1
3
1
Osmy Azat
82
28
17
40
2
11
29
6
8
4
5
Yves Carmile
33
33
36
3
22
23
6
5
1
Grand Total
221
135
66
64
53
52
47
16
9
8
7

Thanks
Moustafa Fouad
Network performance service manager
74 Rue Gregoire Ville de Pétion-Ville, Haiti, Haiti
www.talkpool.com<http://www.talkpool.com/>

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